James Huerta

James Huerta

Executive Director, Havas CX at Havas CX
United States

Обо мне

James Huerta is an experienced executive and the Executive Director of Havas CX, a division of Havas Group that specializes in customer experience design, technology, and consulting services.

With more than 15 years of experience in the marketing and advertising industry, Huerta has a proven track record of driving growth and delivering results for clients across a range of sectors, including automotive, finance, healthcare, and technology.

Prior to joining Havas CX, Huerta held leadership positions at various agencies, including FCB, JWT, and RAPP, where he led client teams and delivered integrated marketing solutions across multiple channels and platforms.

As Executive Director of Havas CX, Huerta is responsible for leading the agency's strategic direction and driving business growth. He works closely with clients to understand their business objectives and develop customized customer experience solutions that deliver measurable results.

Huerta is a recognized industry thought leader and has been featured in various publications, including Adweek and Forbes. He is also a frequent speaker at industry events and conferences, where he shares his expertise on customer experience design, digital transformation, and marketing strategy.

Overall, James Huerta brings a wealth of experience and expertise to his role at Havas CX, helping clients navigate the evolving digital landscape and drive growth through innovative customer experience solutions.

Должности

Executive Director, Havas CX
Global
2019 - В настоящее время здесь (5 лет 3 месяца)
With over 15 years of experience in the digital industry, I bring a wealth of expertise in design, creative and technical production, strategy, and operations. Throughout my career, I have successfully led teams in the US and global businesses, earning a proven track record of team leadership. My excellent verbal, presentation, and written communication skills make me a utility player across various areas such as operations, financials, customer support, design, marketing, and writing.

I pride myself on having a superb attention to detail, pragmatic approach, and customer-focused mindset. I am mission-driven and data-driven, which allows me to deliver results that align with the company's goals. My specialties include digital product development and management, mobile, web, AR, and video production, sustainable business strategy, B Corp conversion, presentation design, typography, healthcare, HIPAA/HITECH, artificial intelligence, data science, financial forecasting, and burn management, SOW development, vendor management, interdisciplinary team management, and print design.

As a power user of Asana, Google Apps, MS Office, Jira, and more, I am always seeking new ways to streamline workflows and maximize efficiency.

Executive Director, Creative Technology Jul 2020 - Present

Director, Emerging Technology Jan 2019 - Jul 2020

Executive Producer, Emerging Tech & New Business Nov 2016 - Dec 2018
Manage production and new business for a global agency innovation practice/team combining artificial intelligence, data science, technology, business strategy and experience design.
Head of Operations
Vital Score (now Phreesia)
United States
2014 - 2016 (2 года)
Executive Producer
New York, United States
2007 - 2014 (7 лет)

Executive Producer Feb 2013 - Jan 2014
• Managed the delivery of multi-million dollar web and application projects for various clients from kickoff to code release
• Was responsible for bottom line of accounts, defined the scope of projects in terms of deliverables, schedule, and budget and managed to these parameters
• Oversaw junior producers, was accountable for their professional development and success
• Directed an interdisciplinary team of creatives, strategists and developers to deliver quality work
• Served as main client contact to establish requirements and manage expectations on engagements
• Winner of company-wide “cube” award for Excellence, 2012•

Senior Producer Feb 2011 - Feb 2013

Producer Jul 2008 - Jan 2011

Associate Producer Jul 2007 - Jun 2008
Executive Director of Creative Technology
New York, United States

Подобные таланты

Sarita Bhatt
Director of Global Strategy, Havas Worldwide
Havas New York
Ana de Castro Huerta
General Director of Havas PR Spain & DIRCOM of Havas Group Spain
Havas
Paul Frampton
CEO, Havas Media and Group Managing Director, Havas Media Group
Havas Media Network UK
Yannick Balloré
Chairman & Chief Executive Officer of Havas Group
Havas Media Group
Marc Schader
Group Chief Executive, Global Growth, Havas Media Group
Havas Media Group, Puteaux
Philippine Van Tichelen
Partner, Havas International Consulting and Managing Director, HERE
Havas
Jan-Nicolas Vanderveken
Havas Montréal
Havas
Mike Gerfen
Executive Director
VML KALAMAZOO

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